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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Grace Goettler

Mary Grace Goettler

February 6, 2026

5  out of  5
rating by Mary Grace Goettler
"I am extremely impressed with the customer service provided by Josette G! They have been kind, attentive, and incredibly helpful. I am so grateful for their prompt assistance and will continue using them for all of my insurance needs!"
We responded:
"Mary Grace, thank you for your wonderful feedback! I'm happy to hear that Josette provided you with such attentive and helpful service. Your satisfaction is our priority, and we're grateful for your trust in us for your insurance needs. If you ever need anything else, feel free to reach out!"
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Kristin Smith

February 3, 2026

5  out of  5
rating by Kristin Smith
"Got my renter’s insurance set up very quickly and easily"
We responded:
"Hey Kristin! Thanks for letting us know that setting up your renter’s insurance was quick and easy. We’re happy the process worked well for you and that you could get everything squared away without any hassle."
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Brian Howard

January 31, 2026

5  out of  5
rating by Brian Howard
"Thank you to Brian for taking my call. He was very level headed when i called with my initial concerns. By the end of the call I felt like I was talking to a friend. It's that kind of positive attitude that keeps customers. Robert has a good team working for him. Highly recommend their office."
We responded:
"Thank you, Brian Howard! I'm happy to hear that Brian made you feel comfortable and valued during your call. Our team is dedicated to providing a friendly and supportive experience, and it's great to know that you felt that connection. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Terri Horton

January 30, 2026

5  out of  5
rating by Terri Horton
"We would give Josette Gladhill from Robert Erben's State Farm Insurance a 10 Star if we could !!!.... The $$$ they saved us with the house & cars was mind blowing !!!... We loved the honesty... It was what is needed in these times.. The $$ we are saving !!... You can't go wrong with these guys."
We responded:
"Thank you, Terri! I'm so happy to hear about your positive experience with Josette. It's wonderful that you appreciated the savings and honesty she provided. We’re committed to delivering the best service possible. Let us know if there's anything else we can assist you with!"
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Hannah Fulcher

January 15, 2026

5  out of  5
rating by Hannah Fulcher
"Josette Gladhill is amazing and life saver. She and everyone are very nice and there during some life challenges. She’s been there during some tough times. Life isn’t easy sometimes and she sure has helped me and eased my stress. Forever grateful and love our chats!"
We responded:
"Thank you, Hannah, for sharing your experience! I'm so happy to hear that Josette and the team were able to support you during life's challenges. We truly appreciate your kind words and are here for any future needs or questions you may have."
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Troy Denison

November 21, 2025

5  out of  5
rating by Troy Denison
"Have been using them for my insurances for over a year. Everyone is extremely polite and actively seeks to solve any issues or answer and. Questions I have ever had. If your looking for insurance at an affordable price this is the agent for you. PS they are also dog friendly."
We responded:
"Thank you, Troy! I'm happy to hear that you've had such a positive experience with our team over the past year. We always aim to provide friendly and effective service, and it's great to know we're meeting your expectations. And yes, we love having furry friends visit us too! If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Marianne Shiple

November 21, 2025

5  out of  5
rating by Marianne Shiple
"Jill is super responsive and very friendly to work with!"
We responded:
"Marianne, thank you for your feedback! I'm happy to hear that Jill provided you with responsive and friendly service. Our office is dedicated to ensuring a positive experience for all our customers. Let us know if there's anything else we can assist you with!"
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Lucas Calixto

November 19, 2025

5  out of  5
rating by Lucas Calixto
"Denisse is the best! I love how much knowlege she has and how much she give her best to all clients!!!!!"
We responded:
"Lucas, thank you for your fantastic feedback! I'm delighted to hear that Denisse's expertise and dedication made such a positive impact. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Camila Grant

November 18, 2025

5  out of  5
rating by Camila Grant
"It’s rare to find someone who truly cares about their clients, but Denisse went above and beyond from start to finish. I feel confident and well-protected thanks to her guidance. Highly recommend to anyone looking for trustworthy, efficient, and friendly service!"
We responded:
"Kárita Camila, thank you for your wonderful feedback! I'm delighted to hear that Denisse provided you with such exceptional service and made you feel confident and well-protected. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
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Donald “Duck” Duke

November 18, 2025

5  out of  5
rating by Donald “Duck” Duke
"Josette is amazing"
We responded:
"Thank you, Donald, for your feedback! I'm happy to hear that Josette provided you with such an amazing experience. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Rob Fisher

October 23, 2025

5  out of  5
rating by Rob Fisher
"Josette at Robert Erben is fantastic. She has done an excellent job of straightening things out, following up, and keeping us informed. Very rare these days to find such good care!"
We responded:
"Rob, thank you for your wonderful feedback! I'm happy to hear that Josette has provided you with such attentive service. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jason George

October 8, 2025

5  out of  5
rating by Jason George
"Very helpful and responsive service and support. Brian advised on the appropriate amount of insurance and helped us to get the best price. Happy with Robert Erben - State Farm Insurance."
We responded:
"Thank you, Jason! I'm glad to hear that Brian was able to assist you with your insurance needs and help you find the best price. We appreciate your positive feedback and are happy to have you as a part of our State Farm family. If you need anything else, feel free to reach out!"
Profile photo of JLCosmetic Dentistry

JLCosmetic Dentistry

September 17, 2025

5  out of  5
rating by JLCosmetic Dentistry
"Robert Erben from State Farm is outstanding! He goes above and beyond to provide exceptional customer service and make sure you understand all your coverage options. Anytime I have a question or need assistance, he respond quickly and professionally. It's clear Robert genuinely cares about his clients. I feel confident knowing my insurance needs are in good hands. Highly recommended!"
We responded:
"Thank you for your fantastic review! I'm delighted to know that you feel confident with your insurance needs in our hands. Robert is truly dedicated to providing exceptional service and ensuring you understand your coverage options. If you ever have more questions or need further assistance, feel free to reach out. We’re here to help! "
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Alessandro Sachs

August 26, 2025

5  out of  5
rating by Alessandro Sachs
"Josette Gladhill, the Service Manager is very knowledgable, efficient and helpful. A real pleasure to work with. Alessandro Sachs"
We responded:
"Thank you for the shoutout for Dana! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving State Farm!"
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Thomas Manteuffel

August 12, 2025

5  out of  5
rating by Thomas Manteuffel
"Josette worked diligently to solve a problem with my web page."
We responded:
"Thank you for your review, Thomas! I'm happy to hear that Josette was able to assist you effectively with your web page issue. Our team is dedicated to providing excellent service, and it's great to know Josette delivered on that promise. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Kristy Andrews

Kristy Andrews

July 11, 2025

5  out of  5
rating by Kristy Andrews
"I highly recommend this State Farm office. I had the most positive experience with Josette just moments ago. She is the manager at this office. I was in the market for renter’s insurance and needed it quickly. For starters, I found it so refreshing to talk to Josette ‘live.’ I dialed the phone number to Robert Erben’s State Farm office, and Josette answered the phone. In a world where pretty much 100% of phone calls are answered by an automated system, I am always taken back and so thrilled to speak to a human being! It is such a personal experience, and the communication and transactions are handled so much more smoothly and efficiently when you get to talk to a person directly. Josette was able to draft a renter’s insurance declaration while I remained on the phone with her, which was such a gift since tomorrow is the move-in date. I am so grateful to her and for the phenomenal Customer Service experience. I highly recommend this office to anyone in need of insurance and who appreciates fantastic customer service! Thank you Josette!"
We responded:
"Thank you, Kristy! I'm happy to hear about your positive experience with Josette. It's wonderful that she could assist you promptly with your insurance needs, especially with your move-in date so close. We take pride in offering personal and efficient service, and it's great to know that Josette delivered just that. If there's anything else we can do for you, please don't hesitate to reach out. Thanks for choosing us!"
Profile photo of Albert Baldocchi

Albert Baldocchi

June 27, 2025

5  out of  5
rating by Albert Baldocchi
"Josette at R Erben State Farm was efficient and thorough, and was able to secure me a policy on a rental policy within 24 hours. Would recommend."
We responded:
"Thank you, Albert! I'm happy to hear that Josette was efficient and thorough in helping you secure your policy so quickly. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Michaela Porubanova

Michaela Porubanova

June 27, 2025

5  out of  5
rating by Michaela Porubanova
"My partner and I had the best experience getting a home, car, and motorcycle insurance policy setup with Jill Hamilton. She went above and beyond to walk us through our policy options and to offer us the best rate that met our needs. Thanks so much for working with us, Jill!"
We responded:
"Thank you, Michaela, for sharing your experience! I'm delighted to hear that Jill provided exceptional service in setting up your insurance policies. It's wonderful to know she helped you find the best rates to suit your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Michelle C

June 23, 2025

5  out of  5
rating by Michelle C
"Josette was incredibly knowledgeable, helpful & friendly! She’s fantastic. Anyone needing insurance should definitely contact her, she’ll take great care of you. Highly recommended!!!"
We responded:
"Thank you for your review, Michelle! I'm happy to hear that Josette provided you with such knowledgeable and friendly service. We appreciate your recommendation and are here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Amanda

June 20, 2025

5  out of  5
rating by Amanda
"Zach is so incredibly helpful and knowledgeable!"
We responded:
"Thank you for your review, Amanda. I'm happy to hear that Zach was able to assist you with his helpful and knowledgeable service. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
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ruben arambula

June 20, 2025

5  out of  5
rating by ruben arambula
"Working with Zach has been great. He took the time to look into my situation and gave me all the available options. Super helpful and a real pleasure to work with. I highly recommend asking for Zach!"
We responded:
"Thank you, Ruben! I'm happy to hear that Zach provided you with such helpful service and explored all the options for your situation. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can assist you with!"
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Mitchell Johnson

May 15, 2025

5  out of  5
rating by Mitchell Johnson
"I have been working with Zach for a few months now and he has been very understanding of my busy work schedule and doesn't try to pressure a sale. I have had other agents in the past pressuring for a sale even regardless of the circumstance or how much more I would have to pay. With Zach's approach, it makes me more willing to go with State Farm, specifically with Zach as my agent. Definitely would recommend Zach to my friends and family."
We responded:
"Thank you, Mitchell, for sharing your experience! I'm glad to hear that Zach has been accommodating and respectful of your schedule. It's wonderful that his approach has made you feel comfortable with choosing State Farm. Your recommendation means a lot to us, and we're here to assist you with any other insurance needs or questions."
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Jack Chatham

May 14, 2025

5  out of  5
rating by Jack Chatham
"Zack is amazing!! -would 1000% recommend forever Zack is an exceptional individual genuinely kind, deeply caring, and guided by integrity. His intentions are always sincere, which is something truly rare and refreshing in today’s world."
We responded:
"Thank you, Jack, for your wonderful feedback! I'm delighted to hear that Zack has made such a positive impression with his kindness and integrity. It's truly rewarding to have him as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."
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Mahdi Ardehali

May 14, 2025

5  out of  5
rating by Mahdi Ardehali
"Working with Zach was great. Professional and quick. Thank you sir"
We responded:
"I'm glad to hear that you had a positive experience with Zach! His professionalism and efficiency are truly valued in our team. Thank you for your feedback, Mahdi. If you have any further questions or need assistance, feel free to reach out to our office."
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Kai Chatham

May 14, 2025

5  out of  5
rating by Kai Chatham
"I worked with Zach and I had a wonderful experience he was amazing to work with and very prompt and professional over all very great experience"
We responded:
"Thank you, Kai, for sharing your experience! I'm glad to hear that Zach provided you with prompt and professional service. We appreciate your feedback and are here to assist with any future insurance needs. Feel free to reach out anytime!"